Terms & Conditions

1) Overview

Let Go to Grow provides self-guided personal growth tools powered by AI. The service is not medical, psychological, or crisis care. If you’re in crisis, call your local emergency number. You must be 18+ to use the service.

2) Accounts, Billing & Cancellation

• Sign up with email or Google.
• Subscriptions bill via Stripe and auto-renew until you cancel.
• Cancel your subscription at any time in Settings.
• Refunds: Unless required by law, fees are non-refundable once a billing period starts; we may consider goodwill refunds case-by-case.

3) Acceptable Use

Don’t upload illegal or harmful content, attempt to disrupt the service, or reverse-engineer any part of it. We may suspend or terminate accounts for violations.

4) Your Content & Our Service

You retain ownership of your inputs and outputs. You grant us a limited license to host, process, and display your content only to operate and improve the service’s functionality. Select features use third-party processors listed in the Privacy section.

5) Disclaimers & Liability

The service is provided “as is.” Nothing in these terms limits liability where it cannot be limited by law (e.g., intent, gross negligence, injury to life/body/health, mandatory product liability). For slight negligence in essential duties, liability is limited to foreseeable, typical damages.

6) Governing Law

These terms are governed by German law. Mandatory consumer protections of your place of residence remain unaffected where they cannot be waived.

7) Changes

We may update these terms. Where required, we will notify you of material changes.

Privacy Notice

Controller & Contact

Controller: David Hiebl
Email: hello@letgotogrow.app

Data We Process

• Account data (email; Google UID if used) — create and secure your account (contract).
• Content you add (journals, prompts, AI outputs) — provide core features (contract).
• Payments via Stripe — billing and fraud prevention (contract/legitimate interests).
• Device/technical data (essential cookies/local storage, log data, IP-derived region) — security and operation (legitimate interests; consent where required).

Cookies & Local Storage

We use essential cookies/local storage for login and security. If we add analytics or ads later, we’ll request consent where required and let you withdraw it at any time.

Processors (core vendors)

• Hosting/CDN: Vercel
• DB/Auth: Supabase
• Email: Resend
• Payments: Stripe
• AI: OpenAI (API)

AI Provider (OpenAI)

When we call the OpenAI API, your inputs/outputs are not used to train OpenAI models by default (we have not opted in).

International Transfers

Some processing occurs in the United States. Where applicable, we rely on the EU-U.S. Data Privacy Framework (DPF) and/or EU Standard Contractual Clauses.

Security

TLS in transit, encryption at rest via our vendors, access controls, and least-privilege practices.

Retention & Deletion

Your content persists until you delete it or close your account; backups roll off on a schedule. We retain billing records as required by law. Some providers may briefly retain logs for abuse prevention.

Your Choices & Rights

You can request access, correction, deletion, or export of your data by contacting hello@letgotogrow.app. Additional EU/Germany rights appear in the Legal Notice below.